Privacy Policy

Campaign Del Mar Pty Ltd ACN 628 873 601 (‘Campaign Del Mar’, ‘us’, ‘we’ or ‘our’) operates this website (campaigndelmar.com) and provides the Service as described in the Terms of Use. 

At Campaign Del Mar, we value your privacy and this privacy policy (the ‘Privacy Policy') is designed to help you understand what personal information we collect from you when you use our Service, how we collect, use, disclose, store and protect that information and the choices and rights you have associated with your personal information.

Our Privacy Policy explains how to contact us to correct, update or delete personal data provided to us (where possible) and how to make a complaint if you have a concern.

We abide by the National Privacy Principles contained in the Privacy Act 1988 (Cth), the General Data Protection Regulation (EU) 2016/679 (GDPR) and the UK General Data Protection Regulation (UK GDPR) (the GDPR and UK GDPR together being the “Data Protection Legislation”).

By using this site or our Service you consent to our collection and use of your Personal Information as described in this Privacy Policy.

WHAT IS PERSONAL INFORMATION?

‘Personal Information’ is any information about an individual that identifies that person or by which that person’s identity could be reasonably determined. 

WHAT PERSONAL INFORMATION IS COLLECTED?

When you visit this website, you may provide two types of Personal Information to us: (i) information you knowingly choose to disclose that is collected on an individual basis, such as when you make an enquiry with us or purchase a course; and (ii) website use information collected on an aggregate basis as you browse this site.

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a person under the age of 13 without verification of parental consent, we will take immediate steps to remove that information from our servers.

When you purchase a product from Campaign Del Mar, we will ask that you provide us with specific Personal Information, including but not limited to:

• your full name
• email address
• contact number
• company/organisation name
• your job title 
• industry in which your organisation operates. 

You may also provide information about yourself, your firm or company or your business practices when you use our Service, register for online or one-on-one support, or register for email newsletters or alerts.

When you purchase a product from Campaign Del Mar, our third-party payment processors will also require that you register for an account and provide payment information. As such, they will also collect Personal Information about you for those purposes. Please refer to their privacy policy for details on how your information is collected and managed by them. Campaign Del Mar does not receive or retain any of your payment information provided to third party payment processing platforms.

If you choose to correspond with us via email, including through email links from our website, we may retain the content of your email messages, together with your email address and the responses.

The website use information that we may choose to collect includes your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information. We use this information to help us improve our Service and website experience. The data we collect is in aggregate form and is highly unlikely to be useful in identifying an individual user of our Service but may still be considered Personal Information.

YOUR PRIVACY CHOICES

You may decline to provide certain Personal Information when creating an account with us or purchasing a product from us; however, this may result in part or all of the Service being unavailable to you (at our absolute discretion).

If you have an account, you can review and edit Personal Information by logging into the site and updating your information directly.

HOW WE USE YOUR INFORMATION

We will use the Personal Information you provide us to deliver the features and functionality of the Service, including enrolling you for any courses, subscribing you to receive information from us, delivery of online support, resources and guides.

We may collect analytics data directly or use a third-party analytics tool to help us measure the traffic and usage of our Service. These tools collect information sent by your browser or mobile device, including the pages you visit and when which assists us in improving the Service.

We may, at times, use marketing tools to advertise online. This may include re-marketing services to advertise on third-party websites to you after you have used our website. We, along with our third-party vendors, use cookies to inform, optimise and serve ads based on your past visits to our website.

Google Inc. provides Google AdWords’ remarketing service. You can opt out of Google’s remarketing by visiting the Ads Preference Manager.

Facebook Inc provides Facebook’s remarketing service. You can opt out of Facebook’s interest-based ads by following the instructions on Facebook at https://www.facebook.com/help/568137493302217.

OUR USE OF COOKIES

When you access and use the Service, we may send one or more cookies to your computer that uniquely identifies you and allows Campaign Del Mar to log you in faster and enhance your use of the Service.

A cookie is a small text document that is stored on your computer or device in a location specifically designed for cookies. Cookies do not allow us to gather any personal information about you. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people who visit our site, which parts of the site are the most popular and which parts we may wish to update – helping us to continue to refine and improve our Service.

You can manage your preferences in relation to whether you allow, disable or block cookies by configuring your browser settings. You can disable cookies through your internet browser, but our website may not work as intended for you if you do so.

HOW WE KEEP YOUR INFORMATION SECURE

The information you provide is encrypted using SSL (Secure Sockets Layer), 128-bit encryption services, which ensure that all data passed between the server and browser is protected. Pages utilising this technology have URLs that start with ‘https’ instead of ‘http’.

If you are accessing the Service from outside the United States, please be aware that you are sending information, including personal data, to the United States where our servers are located. At all times, our collection, usage and storage of your personal information will be governed by this Privacy Policy.

The security of your Personal Information is important to us, and we take all reasonable precautions to safeguard Personal Information from loss, misuse, unauthorised access, modification, or disclosure. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we use commercially acceptable means to protect your Personal Information, we cannot guarantee absolute security. All members are encouraged to create strong passwords, and keep them confidential, to protect their accounts.

SECURITY OF INFORMATION TRANSMISSIONS

We do not recognise email as a secure medium of communication. For this reason, we do not use email to send personal or private information and we request that you do not send private or sensitive information, such as your username, passwords, or any bank account details to us by email.

LINKS TO OTHER SITES

Our website may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services. If you click on a third-party link, you will be directed to that third party’s site, and our Privacy Policy will not apply to information you disclose or use on a third party website.. We strongly advise you to review the privacy policy of every site you visit before disclosing your personal information.

RETENTION OF YOUR PERSONAL INFORMATION

We will only retain your personal information as long as your account with us is active and for 3 years after your last login to the website or communication with us (whichever is latest), unless otherwise required by law.

SHARING INFORMATION WITH THIRD PARTIES

The information we collect is used to provide and improve the content and features of this website and the functionality of the Service and is not shared with or sold to third party organisations for commercial purposes.

However, your information could be shared under the following circumstances:

• with payment processing businesses such as Stripe;
• third parties engaged to facilitate our business, including for such purposes as seeking professional advice , sending emails to  contractors retained by us to present our courses or course resources. Third parties may have access to your Personal Information in connection with those business activities only;
• with any related businesses to us;
• to sponsors or promotors of any competition that we conduct via the services;
• anyone to whom our assets or business (or any part of them) are transferred; 
• to government agencies, regulatory bodies, law enforcement agencies (or as otherwise required or permitted by law); or

in the process of transferring information due to merging or acquiring another business or businesses.

 

We will disclose your information only when necessary and to countries that have laws which protect information in a way substantially similar to the Australian Privacy Principles or to organisations that voluntarily abide by the Australian Privacy Principles or who use standard data protection clauses approved or adopted by the European Commission and the UK Government.

We may also disclose your Personal Information:

• if we are required to share information to investigate, prevent or take action regarding illegal activities, fraud or threats to the safety of any person; or
• in any circumstances required by law.

We do not disclose any Personal Information for any other purposes without your consent, unless required by law.

DATA PROTECTION LEGISLATION FOR THE EUROPEAN UNION (EU) AND THE UNITED KINGDOM (UK)

Data Protection Legislation means 1) the European Union legislation relating to personal data including the EU General Data Protection Regulation (EU GDPR) and 2) the UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018 which apply to a party relating to the use of personal data. 

We will comply with the principles of data protection set out in the Data Protection Legislation for the purpose of fairness, transparency and lawful data collection and use.

We process your personal data as a Processor and/or to the extent that we are a Controller as defined in the Data Protection Legislation.

We must establish a lawful basis for processing your personal data. The legal basis for which we collect your personal data depends on the data that we collect and how we use it.

We will only collect your personal data with your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure.

We will also process your personal data if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation.

We process your personal data if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.

We do not collect or process any personal data from you that is considered "Sensitive personal data" under the Data Protection Legislation, such as personal data relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the Data Protection Legislation.

You must not provide us with your personal data if you are under the age of 16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the personal data of children.

YOUR RIGHTS UNDER DATA PROTECTION LEGISLATION

If you are an individual residing in the EU or the UK, you have certain rights as to how your personal data is obtained and used. We comply with your rights under the relevant Data Protection Legislation as to how your personal data is used and controlled if you are an individual residing in the EU or the UK. 

Except as otherwise provided under the Data Protection Legislation, you have the following rights.

These rights are:

1. The right to be informed – We tell you how we use the personal information we collect from you.
2. The right of access – You have a right to ask us for your personal information and we will provide you with a free copy of it.
3. The right of rectification – You can have personal information rectified if it is inaccurate or incomplete.
4. The right to erasure – You can have your personal information deleted or erased from our records without the need to give a reason (unless required by law).
5. The right to restrict processing – You can restrict or suppress the processing of your personal information.
6. The right to data portability – You can retain or reuse your personal information for your own purpose.
7. The right to object – You can object to the use of your personal information being used.
8. The right not to be subject to automated profiling – You are protected where decisions are made without human intervention or based on automated profiling.

Please contact us at any time to exercise your rights under the Data Protection Legislation at the contact details in this Privacy Policy. We may ask you to verify your identity before acting on any of your requests.

Withdrawing Your Consent.

You can withdraw your consent to our collection or processing of your Personal Information by contacting us at any time. If you withdraw your consent to the use of your Personal Information, you may not have access to our website or our Service. In some circumstances, where we have a legal basis to do so, we may continue to process your information after you have withdrawn consent, for example, if it is necessary to comply with an independent legal obligation or if it is necessary to do so to protect our legitimate interest in keeping our website and Service secure.

Your Acknowledgement.

By providing us with your Personal Information, you consent to us disclosing it to third parties who reside outside the EEA. We will make reasonable endeavours to ascertain that these third parties are GDPR compliant.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and in our website footer. We will also update the ‘effective date’ at the top of the Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

PRIVACY POLICY CONTACT INFORMATION

We welcome questions or feedback regarding our Privacy Policy or your Personal Information. If you need any further information or assistance, please contact our Privacy Officer at [email protected].

We will ensure that legitimate claims are investigated, and a formal response is provided to you, within a reasonable time. If any corrective action is required, because of that investigation, we will take all reasonable steps to rectify the situation and advise you within a reasonable time.

If we do not resolve your enquiry, concern, or complaint to your satisfaction or if you require further information in relation to any privacy matters, please contact the Office of the Australian Information Commissioner whose contact details are below.

Telephone 1300 363 992

Postal Address GPO Box 5288, Sydney, New South Wales, 2001, Australia.

Website https://www.oaic.gov.au/about-us/contact-us