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Why Spotify Wrapped is Marketing Genius

campaign examples creativity integrated marketing marketing channels social media Dec 06, 2024
Spotify Wrapped Campaign 2024

 

2024 Update: Spotify Wrapped 2024 just dropped

 

The highly anticipated annual campaign dropped on Dec 5, 2024, and already our feeds are filled with Wrapped humblebrags and parodies. Spotify Wrapped generates millions of user shares annually, turning listeners into brand evangelists overnight. 

Every year, Spotify Wrapped dominates social media, with over 60 million shares globally. But what makes this campaign so irresistible?"

 

 

 

What is Spotify Wrapped, anyway? 

 

Get a deeper look into listening with a recap made just for us. It's an annual personalised end-of-year retrospective packaged up as a marketing campaign. 

It’s a celebration of your Spotify user journey throughout the year, showcasing your top artists, songs, genres, and podcasts in vibrant visual stories.

Wrapped goes beyond stats—it creates a narrative that is personalised to you. It's like a diary entry written in beats and lyrics, reminding you of the soundtrack to your highs, lows, and everything in between.

While it’s fun and entertaining, Wrapped is also a highly strategic marketing campaign designed to engage users, strengthen brand loyalty, and dominate social media for weeks. It’s as much a cultural phenomenon as it is a data-driven marketing masterpiece.

 

How Wrapped Works:


Spotify Wrapped takes your listening data and turns it into bite-sized, visually compelling stories. These include:

Your Top 5: Highlights your most-listened-to artists, songs, and genres.
Minutes Listened: A fun stat showing how much time you spent with Spotify.
Your Unique Tastes: Listening personalities or quirky insights into how your musical preferences define you.
Audio Evolution: A timeline of your music moods throughout the day or year.

Wrapped gives users a deeper understanding of their habits, often revealing surprises and forgotten tracks, and invites them to reflect on how their tastes have evolved.

 

What's new? Spotify Wrapped Marketing Strategy 2024

 

Taste evolution

Spotify has introduced data stories that show how our music tastes and moods evolved throughout the year. This will come to life in a personalised playlist found in the Wrapped feed on Home. Tracks within the playlist include familiar favourites and new songs they think we’ll love related to our musical phases throughout the year. 

 

Ain't shy about using AI

Spotify has explicitly shared its use of artificial intelligence throughout the Spotify Wrapped experience. The most notable update is the Wrapped AI podcast. It's a personalised audio overview delivered by two dynamic hosts using generative AI so that fans can dive deeper into their top songs, artists, and genres of the year. This feature will be available in English for eligible Free and Premium users for a limited time across the U.S., the U.K., Australia, New Zealand, Canada, Ireland, and Sweden.

The AI podcast doesn’t just recap your year—it transforms your listening habits into a story narrated by dynamic AI hosts, showcasing how far generative AI has come in personalisation.

2023

The highly anticipated “Spotify Wrapped” marketing campaign has been running annually since 2016. Each year is a little different to keep it fresh and engaging. For example, in 2022, Spotify Wrapped featured two new features, 'Listening Personality' and 'Audio Day.'

 

Spotify Wrapped Listening Personalities (Image via Spotify)

 

Listening Personality: 

Spotify's 16 Listening Personality types are based on your listening behaviour throughout the year. It’s not only about what you listen to but also what that reveals about your music taste, user behaviour, and personality traits. 

 

Audio Day:

It is an interactive story that gives you a peek into how your music taste evolved throughout the day. It includes descriptions of your music for morning, noon and night.

  

Why is Spotify Wrapped so successful?

Four reasons why Spotify Wrapped is marketing genius.

 

1. Taps into a human truth: we love learning about ourselves

Wrapped takes the concept of a personality test and applies it to music, feeding our innate curiosity about ourselves. Dr Dana Dorfman, PhD Psychotherapist, explains that “personality tests give us a lens through which to understand ourselves and achieve a sense of belonging.” 

By using data to tell your story, Spotify makes users feel seen and understood—while tapping into the self-discovery bias that keeps them coming back.

Inspired by the classic Myers-Briggs profiles, the Wrapped personas also feature a four-letter acronym. This is not the first time Spotify has culture-jacked. With their iconic Music for Every Mood campaign, Spotify riffed on meme culture and made us take a long, hard look in the mirror.


Music for Every Mood Campaign (Image via Spotify)


2. They nailed the execution

Brands have great ideas all the time but often, what lets them down is the execution.

Wrapped is not only interactive and hyper-personalised, it is insanely shareable. You can share from within the app to Meta platforms, Twitter, Snapchat, WhatsApp, email and text. 

Marketers like me bang on about personalisation daily. Still, many brands struggle to put this into action beyond "Hi {{Mia}}" at the beginning of an email. True personalisation, like Spotify Wrapped, builds a deeper connection with customers. They feel seen, heard and special. This goes a long way toward building trust with a brand.

I'm a campaign specialist with 21 years of campaign experience. I've worked for some of the world’s biggest brands, including Vegemite, Maybelline and BIC. I consume campaigns for breakfast (hello, Gruen producers, I'm waiting for your call).

What I know from experience is the most successful campaigns use a mix of:

  • Paid
  • Earned
  • Owned
  • and Borrowed channels.

Spotify ticks all four boxes. (Read: Marketing Mastery: Paid, Earned, Owned and Borrowed Channels)

A dedicated landing page is another powerful component of a successful campaign strategy, and it is often overlooked. Wrapped has more than a landing page. It has a microsite packed with content like top tracks, editor's picks and best-ofs for curious users and journalists. Brands that help our time-stretched friends in the media write a great story will win the coverage. 

Campaigns should aim to create a seamless end-to-end brand experience. I have lost count of the times I have clicked an ad only to be directed to a page that looks (and reads) utterly different to my initial interaction. Cue: confusion.

Wrapped also capitalises on the Peak-End Rule, ensuring the campaign drops at a reflective time when users are primed to reflect on their experiences.

 

3. It’s a masterclass in user-generated content

Brands like Spotify understand the value of user-generated content (UGC).

When you allow your audience to become part of your narrative, your marketing is more authentic, human and believable. A staggering 96% of consumers don’t trust ads. Yet stats show 92% of consumers trust earned media. This makes it crystal clear how persuasive UGC can be as part of your marketing.

Spotify Wrapped is designed to be shared, and that’s exactly what users are doing in the millions across the globe. Users share their Wrapped reports and personalities on social media like a badge of honour.

Brands hit the jackpot when their campaigns are parodied and become part of pop culture. Think Got Milk? which is as much a cultural icon as a marketing campaign.

Spotify Wrapped is having its cultural moment, too, popping up in memes everywhere.

The campaign thrives on social proof, turning every share into a recommendation from a trusted source. When millions post their Wrapped stories, it creates a bandwagon effect, making others want to join in.

 

Wrapped memes via @agencyprobs Instagram account

 

Even the Australian Federal Police are talking about Wrapped.

 

4. The customer is at the heart of the campaign

Wrapped is an annual celebration. It reminds customers of their memorable (and sometimes questionable) moments with Spotify. This is a powerful marketing tactic, rewarding users for their loyalty and showcasing how much they’ve experienced together. 

Wrapped cuts across digital, social and out of home (OOH) channels. It's a global, integrated campaign and the delivery is slick. 

2022’s themes are self-expression and play. These come to life in the visual identity, messaging and creative execution. Spotify has dialled up the playfulness with a subway poster to offer New York commuters a word-search game around guessing popular genres.

By personalizing the experience and framing users’ listening data as a celebration, Wrapped harnesses the endowment effect, making customers feel their Spotify journey is uniquely theirs.



NYC Billboard (Image via Spotify)

There are so many reasons why this campaign is marketing genius, but to sum it up, Spotify has created a campaign that feels personal to every user without sharing their personal information.

 

Spotify for Creators

 

 

The masterstroke of this campaign is that it's not just for Spotify users but also Creators. So, this campaign hits all of Spotify's audiences and target segments and, in effect, its B2C and B2B.

Podcasters like me also receive an annual Wrapped compilation with key stats and insights into our podcast performance. Of course, this is also shareable so we can brag about how well our podcast did in the last 12 months.

 

 

 

There’s a lot that brand marketers can learn from Spotify Wrapped. 

 

We can see the undeniable benefits of user-generated content and real-deal personalisation. Tap into human truths and behaviours to inform your creative strategy, then execute with an integrated, omnichannel approach.

And remember, creativity wins. 

That's a wrap.


With over two decades of campaign experience, I can confidently say Spotify Wrapped is a masterclass in marketing. But don’t just take notes—start building your own campaign. Take our quiz to find out where to begin!

Written By

Mia Fileman

Marketing Strategist

Mia is a campaign strategist and founder of Campaign Del Mar. You'll love her hard hitting, no BS marketing expertise honed by 20 years in the industry. She is a widely published writer for publications including Social Media Examiner, Mumbrella, Marketing Mag, Smart Company and Better Marketing. She spent 10 years in brand management roles for global consumer brands Vegemite, Kraft, Maybelline and BIC in France. Now, she's a full-time trainer and mentor who guides you to create marketing that paysoff.

Author

Mia Fileman

Marketing Strategist and Founder

Mia is an expert marketing strategist and founder of Campaign Del Mar. You'll love her hard hitting, no BS marketing expertise honed by 20 years in the industry. She is a widely published writer for publications including Social Media Examiner, Mumbrella, Smart Company and Better Marketing. Mia has spent 10 years in brand management roles for global consumer brands Vegemite, Kraft, Maybelline and BIC in France. Now, she's a trainer and mentor who guides you in creating marketing that pays off.

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